Marketing supplier hacked
Fast Track, a CRM supplier used by many casinos, was breached. Player names, addresses, transaction histories and identity documents were exposed.
Most breaches in this industry happen at a supplier that holds a copy of the player list. Here there is no such supplier: your casino runs on its own, and its data is yours.
Most casinos hand their player list to a marketing or platform supplier. When that supplier is hacked, it is their players exposed and their brand blamed. With BTX there is no supplier in the middle: your casino runs on its own, and its data is yours.
400%
rise in cyber attacks on casino operators, February to September 2025.
Fast Track, a CRM supplier used by many casinos, was breached. Player names, addresses, transaction histories and identity documents were exposed.
The Mill Adventure exposed data of up to 800,000 players through an unprotected interface, and drew a formal warning from the regulator.
Sources: Continent 8 Technologies, September 2025. Fast Track security update, October 2025. Reporting by next.io and iGaming Business on the Merkur incident, March 2025.
You do. Players, balances, history and every business record sit in your casino, not with a marketing or platform supplier, and you can export them whenever you want.
You keep your players and your data. We hand over a full export in standard formats, and we agree a transition period so nothing stops abruptly.
It reads your own figures and never invents them. Players appear to it only as aliases, never by name or email, and every change it prepares is a card your team confirms. Money and account actions stay off until you switch them on, and each one needs a typed check and a reason, both kept in the audit log. You set a monthly spending cap and can see usage at any time.
What happens after you book